This draft describes how information submitted through the ESSAA Builder & Homes website may be handled. It is not final legal advice or an approved company policy.
Information collected
When you submit an enquiry, the website may collect your full name, phone number, optional email address, project of interest, optional message, consent choice, and technical information used to protect the form from misuse.
How information may be used
Enquiry information may be used to respond to your request, identify the project or property you asked about, maintain enquiry records, and protect the website from spam or duplicate submissions.
Information submitted through this website should not be used for unrelated marketing without an appropriate lawful basis or additional consent where required.
Storage and access
Enquiries are stored in the website’s protected database. Access should be limited to authorised personnel who need the information to manage customer enquiries.
The final policy should specify approved retention periods, internal access responsibilities, and any service providers that process information on the company’s behalf.
Sharing and disclosure
Personal information should not be sold. It may be shared only where necessary to provide the requested response, operate the website through approved service providers, comply with applicable law, or protect legitimate rights and security.
Your choices
You may contact the company to ask about personal information submitted through the website or to request a correction or deletion, subject to applicable legal and record-keeping requirements. Verified contact details for privacy requests must be added before this policy is published.
Security and updates
Reasonable safeguards should be maintained for enquiry information, but no online system can guarantee absolute security. This draft may be updated when company practices, legal requirements, or website services change.
Questions about this draft?
Contact ESSAA Builder & Homes